Remove the spyware from your system

Windows Vista users

Windows Vista comes out with the default free installation of WindowsDefender - which has its own active antispyware protection. The only missing thing is an antivirus solution. So here is what you can do:

1. Download and install a free antivirus program such as AVG anti virus from here: http://free.grisoft.com/

2. The other way is to completely uninstall the integrated WindowsDefender and install the new version of SpywareTeminator - it has resident shield and combined with ClamAV for the viruses.

This way you've achieved a full protection on your system.

Laptop users

Here is how to restore your infected laptop proper functioning:

1. Download SpywareTerminator from other computer - free utility from www.spywareterminator.com

2. Copy the application on a USB stick drive/CD and transfer it to the infected laptop.

3. Install and Run the SpywareTerminator. Press Scan-> Full Spyware Scan-> Start Scan Now. Wait a few minutes depending on the hard drive occupied space. Next check all the results found and press Remove Infections.

4. At this point your internet connection should be restored and functioning so go to http://downloads.ewido.net/ewido_micro.exe

and download the application.

Run the online avg/ewido scanner and again remove any threads found.

5. Right click on SpywareTerminator taskbar icon 1) Check for updates - to download the latest program definitions 2) Check on the HIPS(host intrusion prevention system) to enable further protection of all files. HIPS may require to do a full scan.

Remark: If during the cleaning process computer suddenly stops or restarts, then you'll have to restart windows in safe mode and repeat the scanning.

Congratulations, by now your laptop should be cleaned and ready for use.

Uninstalling AntiVirus products

If you experience frequent problems with the antivirus software sometimes you should completely uninstall them and then going for a fresh installation. Any application service left consumes pc’s memory. So here is how to do the proper clean up.

If you want to completely remove them go to command prompt: Start->Run->cmd

and then type:

net stop service_name

sc delete service_nameNote: when service_name consists of more than one word embrace it with quotes " "

Disable only: Open up Start->Run->services.msc and find the desired one. Click stop and then disable.

How to find service_name – just find the software name in the services.msc list and look at its properties (Right Click). Then under the tab General you’ll see the "Service name"

List of specific antivirus software services:

Application : Service name

A-squared Free: a2free

AVG Email scanner, Alert Manager Server & update: AVGEMS, Avg7Alrt, Avg7UpdSvc

Avira AvtiVir PersonalEdition Classic Guard & scheduler: AntivirService, AntivirScheduler

AVAST: aswUpdSw, avast! Antivirus, avast! Mail Scanner, avast! Web Scanner

SpywareTerminator Realtime Shield& ClamAV: sp_clamsrv, sp_rssrv

Symantec: SymAppCore, Symantec Core LC, ccEvtMgr, ISPwdSvc, CLTNetSnService, ccSetMgr

WindowsDefender: WinDefend

More information:

http://www.pcmag.com/article2/0,2704,2138042,00.asp

http://www.pcworld.com/article/id,136205/article.html

http://www.pcmag.com/category2/0,2705,1639157,00.asp